At Find TV Internet Phone, we strive to provide flexible service options tailored to your needs. Please review our refund and cancellation policy to understand the terms of service termination and refunds.
1. Service Cancellation
- Customers can cancel their service at any time by contacting our support team.
- Cancellation requests must be made through official communication channels (phone, email, or online request).
- A cancellation confirmation will be provided upon processing the request.
2. Billing & Contractual Plans
- We offer both month-to-month billing plans and contractual service plans through our third-party providers, each with different terms and conditions.
- Cancellation fees may apply depending on your service provider’s policies and the promotional package selected at the time of subscription.
3. Refund Eligibility
- Refunds are subject to the terms and conditions of the specific service provider (facilitated via Syntelesys).
- If equipment has been installed and services have been used for any period, charges may apply for the services consumed.
- Any applicable non-refundable fees, including installation or activation fees, will not be reimbursed.
- Partial refunds (if any) will be processed based on the remaining billing cycle and provider policies.
4. Equipment Return Policy
- Customers may be required to return any leased equipment directly to the service provider upon service cancellation.
- Failure to return the equipment within the specified period may result in additional charges as per the service provider’s policy. Find TV Internet Phone (Global Auratech Systems LLC) is not responsible for equipment recovery or unreturned equipment fees.
5. Contact for Cancellations & Refunds
For further details or to request a cancellation, please contact our support team:
- Website: www.findtvinternetphone.com
- Phone: (888) 768-0948
- Email: info@findtvinternetphone.com