1. Introduction
Welcome to Find TV Internet Phone (“Website,” “we,” “us,” “our”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.
2. Information We Collect
To provide you with the best connectivity options, we collect the following:
- Personal Information: Name, email address, phone number, mailing address, and payment details provided during service sign-up.
- Technical Information: IP address, browser type, and operating system.
- Usage Data: Pages visited, time spent on the site, and service interactions.
- Third-Party Data: Information received from service providers to facilitate your requested installations.
Note on Data Storage: We prioritize your privacy. While we collect necessary details to facilitate your order, we do not permanently store Sensitive Personal Information (SPI) or Customer Proprietary Network Information (CPNI) beyond what is required for secure processing and regulatory compliance.
3. How We Use Your Information
We use your data to:
- Facilitate Services: Process orders and set up subscriptions with third-party providers.
- Communication: Send service updates, promotions, and customer support responses.
- Security: Enhance website safety and prevent fraudulent activity.
- Compliance: Meet legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell your data to random third parties. We only share information:
- With Service Providers: Necessary details are shared with internet, phone, or cable providers to fulfill your order.
- For Legal Reasons: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger or acquisition.
- Analytics: Non-identifiable data may be shared for website performance tracking.
5. Security and PCI Compliance
We are PCI compliant, meaning we follow strict industry standards for handling payment information. While we implement robust security measures to protect your data, please remember that no transmission over the internet is 100% secure.
6. Your Rights: Opt-Out
You have the right to control your information. To opt-out of the sharing of your Personal Information, you may:
- Email us: info@findtvinternetphone.com
- Submit a request: Use our “Contact Us” page with the subject: “Do Not Share/Sell My Personal Information.”
Please note: Opting out may limit our ability to facilitate certain services for you.
7. Contact Us
If you have questions regarding this policy or your data, please reach out:
- Website: Find TV Internet Phone
- Phone: (888) 768-0948
- Email: info@findtvinternetphone.com